1. Trading Terms

    1. Customers, who have traded with Multimedia Technology Pty Ltd. (Multimedia) for a minimum of 3 months & have spent a minimum of $3,000 during this period, are eligible to apply for a Term Account.

    2. Term Accounts are granted only on approval by Multimedia Technology

    3. Multimedia reserves the right to review the credit limit when deemed necessary.

2. Conditions of Sale

    4. Any discrepancy identified between the order and the invoice must be reported to Multimedia within 24 hours of delivery.

    5. Multimedia will take no liability for any discrepancy with the order unless reported as stipulated by (1) above.

    6. Where possible, Multimedia will use its best endeavours to provide the Customer with a fixed price quotation, but the Customer acknowledges and agrees that the Multimedia’s costs are subject to factors beyond the Multimedia’s control, including but not limited to changes in foreign exchange rates, amounts charged by third party suppliers, compliance costs and transport costs. As such, quotes are subject to change without notice.

3. Title

    7. Legal & Equitable title of all goods and all materials supplied by Multimedia does not pass to the Customer until all monies owing have been paid.

4. Risk

    8. The risk of Loss or Damage to the product is transferred from Multimedia to the Customer at the time of delivery of the products to the customer in accordance with the Invoice and any other contracts in place.

    9. All deliveries must be signed for so that proof of delivery is obtained. Multimedia takes no responsibility for goods delivered/signed for by other parties / locations.

5. Payment

    10. Payment for the Invoice must be made in full, prior to the dispatch of goods.

    11. Payment may be made by;
        a) Direct Deposit to our Bank account (details below) under advice to us:
        National Australia Bank
        BSB: 083 166
        Account: 519 931 848
        b) Debit Card or Credit Card payment (Mastercard or Visa) a card payment surcharge may be applicable

6. Delivery

All transactions are FOB, Ex-Multimedia Technology Head Office warehouse.

    12. Claims for shortages, damages and invoice discrepancies must be made in writing within 24 hours of delivery/receipt of goods. Please email cs@mmt.com.au or Fax:- 03 9837 2555

    13. All deliveries must be signed for, so proof of delivery can be obtained. Multimedia takes NO responsibility for goods delivered/signed for by other parties/locations.

7. Return of Products

    14. Multimedia accepts return of goods excluding:
        (a) Specific order-to-order products
        (b) Opened products [unless Dead on Arrival (DOA)].

    15. Dead on Arrival (DOA) products need to be returned within 14 days from the date of Invoice.

    16. Claims for shortages, damages or any discrepancies must be made in writing within 24 hours of receipt of goods.

    17. Before opening any product, Customers should ensure:
        (a) Goods provided match those listed on the Invoice and the Packing Slips.
        (b) Goods received have not been damaged in transit.

    18. Any goods that need to be returned to Multimedia must meet the following criteria:
        (a) A Return Authorisation Number is obtained PRIOR to returning the goods.
        (b) Goods are unopened, undamaged and in original condition (unless DOA).
        (c) Returned goods are received by Multimedia within 7 days of receipt of goods at your end (unless DOA – refer to Section 7.2 (above).
        (d) A copy of the original invoice must accompany warranty returns.

    19. Goods returned under warranty will be repaired or replaced at the discretion of Multimedia.

    20. Whilst Multimedia will endeavour to return warranted goods to the sender as quickly as possible, temporary replacement items will not be supplied.

    21. Goods returned, with No Fault Found will be charged a minimum service fee of $25.00 + GST per item.

    22. All credit requests must be made in writing to your Account Manager.

    23. Credit will be issued at the discretion of Multimedia and where applicable restocking fees will apply.

    24. All freight charges will be paid by the customer unless otherwise agreed by Multimedia.

    25. Return Authorisation numbers can be obtained by contacting our Customer Service or Technical Services on 03 9837 2500 or via our website www.mmt.com.au.

    26. Multimedia will not hold customer goods after repair. Goods are to be collected within 14 days of the notification from Multimedia. Goods that are left unclaimed will be disposed of. 

8. Limit of Liability

    27. These conditions do not exclude, restrict or modify the application of any provisions of any Commonwealth, State or Territorial law which by law cannot be excluded, restricted or modified.

    28. Multimedia shall not be liable or responsible for any loss, costs, damage, injury to property or persons resulting from, arising out of, or in connection with the acquisition, delivery, re-supply, retaking of possession, installation or use of    the goods or any loss, costs, damage or injury resulting from the negligence of the company, its servants or agents or any other cause whatsoever.

    29. Any advice, recommendation, information or representation provided by Multimedia as to the quality or performance of the goods or their suitability for a particular purpose or otherwise in relation to the goods is given in good faith but without any liability or responsibility on the part of Multimedia.

    30. The liability of Multimedia for a breach of any term, condition or warranty shall be limited to one of the following:-
        (a) the replacement of the products or the supply of the relevant products, or
        (b) the repair of the products

    31. Claims not raised in a one (1) year period above shall be waived.

9. Cancellation

    32.No purported cancellation or suspension of an order or any part of it by the Customer is binding on Multimedia once the order has been accepted unless Multimedia agrees to such cancellation or suspension. In the event of cancellation, the Customer is liable to Multimedia must pay a cancellation fee of 25%

10. E&OE - Errors and Omissions Excepted

    33. All care has been taken to ensure the accuracy of the information provided within.