About Our Customers
Multimedia Technology supplies technology products to tens of thousands of technology resellers around Australia and internationally every year. We specialise in providing personal service to everyone that we deal with, with dedicated representatives allocated to long term customers, and specialised teams that are expertly trained and knowledgable in their categories.
| Category | Description |
|---|---|
| Small Business | Small business customers are regular users of our website and drop-ship services. Our expert advice, knowledgeable sales reps, and large product range suit these customers, taking the work out of finding the right products for their customers. |
| Retailers | Our exclusive brands, competitive pricing, and large stock holding make Multimedia Technology the ideal distributor for our retail customers. We primarily supply restocking services for stores, along with complementing the online ordering experience for their website by providing direct drop-ship services. |
| SMB | Small to Medium Business customers use our fast & reliable freight services, high stock holding, and expert knowledge to their advantage. Our dedicated and knowledgeable sales staff assist in speccing out larger projects and ensuring the correct product is allocated to suit the requirements of their customers. |
| Corporate & Education | Our amazing product range and hassle-free delivery are key for our Corporate & Education customers. Providing high-end panels, IFP's, projectors, and servers to their teams on-time and at the right price makes Multimedia Technology stand out as a market leader. Direct delivery to schools, 'white-glove' services to corporate offices, and booked delivery to offices go hand-in-hand with these customers. |
| Military & Enterprise | We are an exclusive Australian distributor of MIL-SPEC equipment such as Toughbook and specialize in customized solutions for many of our customers. We also provide unique business integration services to ensure that our customers can integrate their sales on an 'end-to-end' basis with us. Providing this type of integration means that our customers need only press a single button to order a product, have it delivered to their customer, and automatically be billed, saving them tens of thousands in operator labor costs every year. |
EXPIDITED WAREHOUSE
Our warehouse is expertly fast and efficient, and specialises in expidited delivery services that provide the backbone of our service platform. Through our years of expert knowledge and efficient practices we are able to provide our customer with the ability to receive goods immediately via our expidited freight services.
DROPSHIP SERVICES
DropShip services are fast becoming a quick and easy integration path for many of our customers, with Multimedia Technology delivering directly to their customers straight from our website. Configurable options allow us to restrict or change branding on delivery dockets, and account billing allows our customers to enjoy a positive cashflow.
CUSTOM CONFIGURATIONS
Multimedia Technology provides hardware configuration services for many of our corporate and enterprise customers. These services include but are not limited to: ISP modem configuration, customer operating system installation and configurations, asset tagging, RFID tagging, accessory pack fitting, custom part fitting, custom server builds, drive upgrades and more. The Technical Services Department is extremely specialised and can normally service most requests.
INTEGRATION TECHNOLOGY
Multimedia Technology has the ability to seamlessly integrate with both small and large scale companies by offering API and EDI integrations for B to B and B to C customers. Some of our larger Enterprise customers utilise integrations so completely automated that orders will flow through our systems from end-to-end. From order to invoice, the process is fully automated. This allows these companies to forget about the daily process, and focus on what really matters: Serving their customers and making sales.
CLOSE VENDOR RELATIONSHIPS
Multimedia Technology maintains very close, long-term relationships with our vendors. We maintain high volume turnover, which in turn allows us to offer lower prices to our customers. We have won hundreds of awards from our vendors over the years, with the most common award being '#1 Australian Distributor'. Some our our top vendors have even rewarded us with 100% Australian exclusivity due to our outstanding performance
...ASK MULTIMEDIA
Multimedia sales staff are skilled, helpful and demonstrate a high degree of product knowledge. The company slogan '...ask Multimedia' represents our comprehensive product knowledge and customer focused philosophy, where automated phone queues are non-existent and everyone is accessible and accountable.